We are rated 5 out of 5 stars based on 114 reviews on Google.
Read what some of our patients have to say about our staff and our office!
They are the best, from receptionist to hear g aid specialists Chris and Kayla. They took great care of my Dad when he was alive and now me and my husband. So patient, so kind, and always available when a problem arises. Couldn't imagine going to anyone else. Great location and easy parking.
Angela, on Google
Expert help every time.
LD Palmer, on Google
Knowledgeable. Available. Professional.
H dC, on Google
Great service and products. The staff is accessible and really patient. Chris and Kayla are excellent at their jobs.
Susan Reed, on Google
Chris and Kayla run a first class operation. I’m very happy with my hearing aids and the service is fabulous. They always seem available for questions and tune ups.
L Callender, on Google
My husband and I both had an amazing experience at Bisel Hearing Center. Chris and his staff are so friendly, professional and knowledgable. I highly recommend there team. Thanks for the great care.
Andrea Falk, on Google
Very friendly service. Chris is knowledgeable about everything related to assessing needs and adjusting hearing aids to meet the needs.
William Ladd, on Google
Chris Bisel and his entire staff are very professional and take all the care and time to assure that you have the best hearing aids and hearing possible I would recommend them in a second to someone needing hearing care
Barbara Cregg, on Google
Before buying a hearing aid, think about this. Cost is important but what else matters to you? Bisel Hearing Aid Center is a smaller office where Chris Bisel and his staff offer wonderful service with kindness and hospitality. It has been worth it to pay a little bit more. S. Novo
Sonja Novo, on Google
Without being a pain, customer Kayla fixed my hearing aid and gave me some good information that I needed. Thank you for your help. Alan.
navygye1, on Google
Where do I start? The Staff is accommodating, knowledgeable, and patient! Chris Bisel spends much care and time with me and even goes above and beyond. He wants to be sure that I am comfortable with my hearing aids. You do not get that with larget chains. I get top-of-the-line hearing aids and care!
Jody Birnberg, on Google
I am a singer who needed new impressions for IEMs. Chris was amazing to work with. Extremely knowledgeable on IEM impressions. Very professional, quick, and informative and my ear impressions were accepted by my IEM provider immediately with no issue! I would highly recommend Chris with Bisel Hearing Aid Center!
Amy Riojas, on Google
My recent experience at Bisel Hearing was nothing short of awesome! The support staff in combination with Dr. Bisel’s expertise is definitely 5 ⭐️! You can feel confident that you’re hearing is in great hands with this team! Check them out!
Ces Guerra, on Google
Dr. Bisel and his staff are wonderful and I am so greatful to have Dr. Bisel as my new doctor. Everyone in the Center is first class and nice as well. On the first visit, Dr. Bisel did more test than the last two doctors put together. My hearing, with my new hearing aids, is better than eve. Dr. Bisel and his staff are great and I feel very lucky to be in their hands.
stef maier, on Google
Came in from out of state with a pair of loaner hearing aids -- receiver wasn't working. Was informed there'd be a $75 charge for any repairs. Turned out to be ear wax in the temporary receiver, and I wasn't charged. Thank you!
Wes Brown, on Google
Bisel helped me with custom ear plugs which have helped tremendously with a loving partner who snores at night :) The process was easy, fast and I have multiple pairs now for travel etc. Great investment!
TravelAus TravelAus, on Google
Very professional and friendly. Incredible product blacked by first class customer service, I can't say enough good things about them.
Justin Whitworth, on Google
Our family is so thankful to have found Chris Bisel. Mom can hear! The care & concern for her from Chris & team far outweigh any we have found elsewhere. Bisel Hearing Aid Center is the Best!
Caryn and Russell Bahruth, on Google
Chris and his staff are very thorough! You won’t get this kind of service or follow-up anywhere else.
Nancy Paddison, on Google
One of my hearing aids seemed to not be putting out any sound about 6 weeks after I'd gotten it. I described the symptoms to Chris over the phone and he told me it was probably not a major problem and made an appointment for me to bring it in the next day. When he looked at it, his suspicions were confirmed. The wax filter was merely clogged and he showed me how to replace it. Now it's working good as new. He didn't scold me for not consulting the book that came with or the replacement filters and tools which were included. He even told me if ever I had problems in the future not to hesitate to call.
Timothy Griffith, on Google
I was given very detailed explanations of my options, of how the programming of my hearing aids worked, how to care for them, I could send email with questions at any time, Chris Bisel was extremely attentive and professional to obtain the best custom adjustments for my needs, I felt great support throughout the entire process, Kayla was very helpful.
Alina Deutsch, on Google
Like most people, aging gracefully did not include help with my hearing. However, and very subtly, I realized my hearing had “lost a little speed on my fastball”. I’d also been reading quite a bit about how hearing loss is thought to accelerate the onset of other illnesses such as dementia, and that hearing aids help in the prevention of cognitive decline. (https://www.nih.gov/news-events/nih-research-matters/hearing-aids-slow-cognitive-decline-people-high-risk) A friend referred me to Bisel Hearing Center. Chris Bisel, Monica and Kayla were incredibly receptive, personable and professional. They conducted the hearing test (which is much more extensive than ones I had in past years). To my surprise, but not my wife’s, I had remarkable hearing in the deep range (men’s voices) but had lost over 60% in the mid to high range (women’s and children’s voices). I decided to move forward and invest in my hearing, my health and my relationships! I was excited to receive a call from Bisel a few days later informing me my hearing aids were in. The fitting was easy and the technology was outstanding. The ability to fine tune them to your specific hearing requirements is amazing! While sitting in the back of Bisel’s suite, I heard their faint door chime when someone came in!! Then shockingly, I walked out to my car, sat in it (an Audi A8) and to my amazement, I heard a “second” chime I had never heard before!!! At that point, I had my “ah-ha” moment and realized how fortunate I was to have hearing aids. Within a week, I was asking my wife to turn down the volume on the television. At a large conference I attended, people were asking me what the speaker was saying. Music on the radio was richer, conversations with friends were more engaging, and the number of times I asked my wife “what did you say” were practically nil. I bought my older brother a pair and it’s changed his life. He’s a musician and he told me he’s hearing notes he didn’t even realize he was playing. It’s encouraged him to play more, take on new challenges while enriching his relationships. I’ve also proudly referred Bisel to friends who have had similar experiences. Look, none of us want to lose speed on our fastballs, but it happens. But unlike pitching in baseball, there is a solution that keeps you in the game of hearing and life. I’d encourage you to get past your hangups and inhibitions and make the decision to move forward. Nothing so simple will do so much to improve the quality of your life and your relationships.
Ernest Johnson, on Google
Very compassionate and understanding of special circumstances. No other local audiologist has shown this kind of care.
Jasmine Waters, on Google
I came in to get full ear molds made for custom in ear monitors. Chris was friendly, knowledgeable and 3rd generation proprietor of Bisel. He also offered to help adjust my IEM's once they came in if needed.
Adam Thaler, on Google
I have had an excellent experience Bisel Hearing Aid Center. I was give a prompt appointment for my initial evaluation. They were able to try a pair of hearing aids before purchasing. The devices are inconspicuous and work well. I had a situation were one of the aids stopped working while I was out of town. I was able to be seen almost immediately on my return and I was taught how to deal with the issue myself Overall, I'm very happy with the service I have received!
Steven Croft, on Google
Chris is great! Very knowledgeable and polite. I’m an audio engineer and went for ear molds for my IEM’s. I couldn’t recommend him more.
We Tour Connect, on Google
I recently enjoyed a hearing aid appointment at Bisel Hearing Aid Center in Houston, Texas and wanted to share my experience with any individual, challenged by hearing loss, or a person, who was contemplating replacing their current hearing aids and/or seeking to replace their former Provider, for an advanced Instrument specialist, such as Chris.
Chris Bisel, the owner of Bisel Hearing Center is a charismatic and interesting man; his zeal for his craft and dedication to helping fit my hearing loss level, with a terrific an ideal instrument. Chris leads from his personality, beliefs, and confidence in himself and in the area of specialty. He is a seasoned practitioner in Houston since 1989. During out exchange, I experience increasing confidence that what Chris offered made perfect sense and would greatly improve my hearing and my entire life. During the evaluation, Christ meticulously articulated his experience, training and knowledge coupled with his familial status as a third generation hearing instrument specialist which reflects sincere caring individual whose career translates into an honorable vocation service for life.
Chris’ philosophy and ethical treatment was present to me during every single moment of the evaluation, testing and process; a process that informed and persuaded my decision to place my trust in Bisel Hearing Aid Center for my hearing loss needs. Chris’ integrity, explanation, illustrations and fine manners, encouraged an informed decision, to secure hearing aids from a trusted (read the reviews) body of fans who hailed and recognized as did I: an authentic Master hearing instrument Specialist.
They put customer satisfaction as their first priority by going a step beyond in the hearing aid industry! Any company can dream, you said, “why not?” – and made the “hearing” aid equal in technology.
Bisel Hearing Aid Center and owner Chris Bisel provide excellent service in a friendly and caring environment. I am very pleased with the service I’ve received there!
Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.
These are so great for noisy restaurants; I wasn’t even aware of the noise! Phone streaming is also very helpful.
I love that there are multiple settings, so I can customize my hearing aids. I was skeptical beforehand, but I am really appreciating the advances that these hearing aids offer.
I have been wearing hearing aids for 3 decades. I am a flutist, music educator, and counselor, as well as a PhD student in Performance Psychology. I have a high-frequency hearing loss in both ears, a congenital defect. I have relied on bone conduction, contextual reasoning, and reading lips to understand others with my natural hearing. After years of working with analog technology, I decided it was time to hear what the world is really about. I have had numerous less-than-satisfying visits with audiologists and hearing aid specialists over the years – people who underestimated me and my expectations. For that reason, I elected to go without hearing aids for some time. I met Chris Bisel of Bisel Hearing Aids of Houston by chance, and he was nothing short of everything I wanted in customer service, technical savvy, and a clear understanding on his part of the psychosocial issues faced by the hearing impaired. My mother and I enjoyed the equipment selection process, and Chris walked through my personal hearing and speech history with both of us. He truly wanted to understand me as a person. This level of patient advocacy is extremely rare and largely absent. The hearing instruments themselves, from Aubibel’s Platinum Range Completely-In-Ear system, are nothing short of amazing. I am able to hear sounds, tonal colors, and acoustical phenomena that I have only imagined in the past.